RETURNS
Start a
Return
Every Nordrix product is backed by our 30-day satisfaction guarantee. Fill out the form below and we'll send a prepaid return label within 24 hours.
OUR GUARANTEE
Not satisfied for any reason? Return it within 30 days for a full refund — even partially used.
RESPONSE TIME
We send your prepaid return label within 24 hours of receiving this request.
REFUND TIMELINE
Once your return is received and inspected, your refund is processed within 3–5 business days.
EXCHANGES
Want a different scent or product? Mention your preferred replacement in the details below.
DAMAGED ON ARRIVAL?
Select "Damaged on arrival" and attach photos using the field below — we'll send a replacement immediately at no cost.